One kind of life-alienating communication is the use of moralistic judgments that imply wrongness or badness on the part of people who don’t act in harmony with our values.
Non-Violent Communication: A Language of Life
Marshall Rosenberg
應對員工的情緒、行為及性格問題的特效溝通方法
Discourage litigation. Persuade your neighbors to compromise whenever you can.
American President
Abraham Lincoln
綜合調解員培訓課程
Let us never negotiate out of fear. But let us never fear to negotiate.
American President
John F. Kennedy
綜合調解員培訓課程
法律及保安
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