Special Notice

In view of the milder epidemic situation, the School of Continuing and Professional Studies of The Chinese University of Hong Kong (CUSCS) will resume face-to-face class delivery by phase from 18 February 2021 (Thursday) .  Students concerned will be contacted by respective Programme Teams for details of the arrangements.

 

For protection of health of students and staff, users of CUSCS Learning Centres are required to observe the COVID-19 monitoring measures. Users are required to wear a face mask, perform temperature screening and use hand sanitizer when entering the Learning Centres.   Individuals under compulsory quarantine, undergoing compulsory testing or with respiratory infection symptoms should stay home.

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eLearning Support for Teachers

 

New updates on eLearning support

  • 24 Feb 2021
    Added User Manual for Digital Stylus & Demonstration Videos on Zoom Annotation and Virtual Whiteboard.(new)
    User Manual (P16 - 21), Demonstration Video
     
  • 28 Jan 2021
    Added demonstration videos on key Zoom & Panopto features.(new)
    Demonstration Video
  • 19 Jan 2021
    Training session for new instructors on using Moodle, VeriGuide, Zoom, Panopto, SIS OSST and IT facilities.(new)
    Video

 

 

  • 26 Aug 2020
    Training sessions on using Moodle, VeriGuide, Panopto, Zoom, SIS OSST and IT facilities for new teaching staff of programmes (for both HD/DFS programmes).
    Video

 

 

 

  • 7 Feb 2020
    Demo on Panopto, Zoom and Moodle
    Video

 

 

Moodle and VeriGuide

 

 

Online Class

CUSCS recommends using Zoom to host synchronous online class, and using Panopto to record the Zoom meeting session for asynchronous viewing via Moodle.

 

Zoom

Zoom meeting provides essential features for online teaching, including Voice and Video Interactions, Share Screen / Applications / Additional Camera, Chat, Breakout Rooms, Polling, etc.

 

Teachers of HD / DFS Programmes are provided with a Zoom Licensed account under the provision of CUHK ITSC.
CUSCS also provides Zoom Licensed accounts for teachers of PCE Programmes. For details, please contact your Programme Administrators.

 

 

 


Panopto Class Session Recording (via Moodle)

 

The User Guide and Demo Video on Panopto recording are listed below. You can follow the steps to access Moodle and then record videos using Panopto Recorder at home. If you wish to come back to learning centres to use Panopto in classroom, please contact your Programme Administrators for reservation of classroom.

 

 

Demonstration Videos on Zoom / Panopto Features

Zoom

Sign in with SSO (HD/DFS instructors) Sign in with email (PCE instructors) Schedule a Zoom Meeting
Share Screen in Zoom
Share Screen in Zoom Virtual Whiteboard in Zoom(new) Annotation in Zoom(new)

 

Panopoto

   
Create a Panopto Recording    


 

Communicate with Students

  1. Class announcement with email notifications to students in Moodle
  2. Discussion forum in Moodle
  3. Instant chat in Moodle

 

You can find the related user guides in:

 

 

Technical Support

Before asking for the technical support, it is recommended that you can read the frequently asked questions and tips (FAQs and Tips) page (new) first.

 

  • Moodle and VeriGuide:
    Please send email to moodle-admin@scs.cuhk.edu.hk
     
  • Panopto:
    Please send email to panopto-admin@scs.cuhk.edu.hk
     
  • Zoom:
    Please send email to zoom-admin@scs.cuhk.edu.hk
     
  • Recording in Learning Centres:
    If you need assistance while recording by using Panopto or Zoom in our learning centres, you may call the ITS support hotline during office hours as below:

    Office Hours
    Mon - Fri: 9am - 1pm,  2pm - 6pm
    Sat - Sun: Check opening hours of the offices / centres from school website. No onsite support services when the offices / centres are closed.

    Hotline
    OC/EOC hotline: 61125791
    BAT hotline: 61125792
    TKO hotline: 61125793