Special Notice


In view of the severe COVID-19 situation, the School of Continuing and Professional Studies of The Chinese University of Hong Kong (CUSCS) announces the following:


  • Part-time Professional and Continuing Education Programmes – Face-to-face class delivery is suspended up to 16 August 2020 (Sunday). Students concerned will be informed individually for online or other special teaching arrangements. 
  • CUSCS Learning Centres – The operating hours for over-the-counter enquiries and enrollment services during 27 July - 14 August 2020 will be revised to 8:30am to 6pm for Monday to Friday, and closed on Saturday and Sunday.


For protection of health of students and staff, users of CUSCS Learning Centres are required to observe the COVID-19 monitoring measures. Users are required to wear a face mask, perform temperature screening and use hand sanitizer when entering the Learning Centres.   Individuals under compulsory quarantine or with respiratory infection symptoms should stay home.

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eLearning Support for Teachers


New updates on elearning support



Demonstration on Panopto, Zoom and Moodle



Moodle and VeriGuide


Panopto Class Session Recording (via Moodle)

During the 1st semester, we have been using the Panopto service provided by CUHK. Please note that starting from 2nd semester, we are switching to use our own subscribed version of Panopto (CUSCS Panopto). Below are a few highlights on the changes:


  1. Teachers could only access the new CUSCS Panopto via Moodle (i.e. single sign-on via Moodle).
  2. The previous sets of username (e.g. SCS-A147) and URL (i.e. cuhk.ap.panopto.com) should NOT be used again.
  3. You don’t need to wait for ITS to send you the video links and put it on Moodle manually. Videos recorded will be AUTOMATICALLY listed on the Moodle Course Page. (If you want to record a video but only wish to publish it at a later time, please select ‘My Folder’ before you start the recording. The ‘My Folder’ is a private folder which is only accessible to you. For details, please refer to Part A Step 13 of the attached user guide).
  4. Trimming of videos could be done via Panopto’s Video Editor.
  5. Teachers could upload other video / audio files to Panopto and share with students.


The User Guide and Demo Video on Panopto recording are listed below. You can follow the steps to access Moodle and then record videos using Panopto Recorder at home. If you wish to come back to learning centres to use Panopto in classroom, please contact your Programme Administrators for reservation of classroom.




Online Class

Depends on the needs, you can perform online class by using Panopto webcasting or Zoom.


Panopto webcasting (via Moodle)



Apart from Panopto, we would also like to introduce another application ‘Zoom Meeting’ to you. Unlike Panopto, Zoom could provide more interactivities with students, e.g. students can speak through student’s devices, teachers pass the control to student for sharing student’s screen/voice (student presentation).  


Teachers of PCE Programmes can use a free Zoom account that is registered by themselves.  For details, please refer to Part B-sign up a Zoom free account of Zoom User Guide.  For FREE Zoom account, there is a time limit of 40 minutes for each online session with students (more than 1 student).



Comparison - Panopto Webcasting VS Zoom

  Panopto Webcasting Zoom
Share Screen Yes Yes
Support Webcam Yes Yes

For all FT/PT teachers

(in Moodle).

For teachers of HD/DFS Programmes, using CUHK login for CUHK Zoom.

For teachers of PCE Programmes, register own free Zoom account with class time limit of 40 min per session.
Interactivities with students Only Text-based discussion with students. More interactivities with students, e.g. students can speak through student’s devices, teachers pass the control to student for sharing student’s screen/voice (student presentation).
Access path Access through Moodle courses. Access through Zoom account and create separate meeting link for students.
Class Recording Record the class session automatically and share it through Moodle course for revision and students who have not attended the online class.

Need to start and setup Panopto recording together with Zoom, some setup and steps required.

It is not recommended to use the CUHK Zoom Cloud to record the class recording as it is only used for CUHK programmes only.



Communicate with Students

  1. Class announcement with email notifications to students in Moodle
  2. Discussion forum in Moodle
  3. Instant chat in Moodle


You can find the related user guides in:



Technical Support

Before asking for the technical support, it is recommended that you can read the frequently asked questions and tips (FAQs and Tips) page (new) first.


  • Moodle and VeriGuide:
    Please send email to moodle-admin@scs.cuhk.edu.hk
  • Panopto:
    Please send email to panopto-admin@scs.cuhk.edu.hk
  • Zoom:
    Please send email to zoom-admin@scs.cuhk.edu.hk
  • Recording in Learning Centres:
    If you need assistance while recording by using Panopto or Zoom in our learning centres, you may call the ITS support hotline during office hours as below:

    Office Hours
    Mon - Fri: 9am - 1pm,  2pm - 6pm
    Sat - Sun: No onsite support services.

    OC/EOC hotline: 61125791
    BAT hotline: 61125792
    TKO hotline: 61125793