Module 1 : Business Decision in Project Management and Corporate Outsourcing
Credit Units : 3
Contact Hours : 45 hours
This course teaches students elaborate business strategy, leveraging IT & analyze how project management and outsourcing can aid a corporate performance; understand stakeholders and manage their needs and expectations. Students learn how to use Time-Box, Life-Cycle, Delphi and Pert Estimate methods and how to use function point analysis to increase operation efficiency. Topics include
| - Overview and Planning | |
| - Leverage IT in Business Strategy | |
| - Projects, Impacts and Change Management | |
| - Organization and Governance of IT | |
| - Integrating IT as core organizational strategy | |
| - Element of governance | |
| - Establishing Productive Stakeholder Relationships Project | |
| - Estimating Techniques | |
| - Managing Accelerated Projects | |
| - Portfolio Management | |
| - Project Management Maturity | |
Module 2 : Integrated Project Management
Credit Units : 3
Contact Hours : 45 hours
| - Course Overview | |
| - Project Management (PM) Fundamentals | |
| - People, Process, Product, Technology | |
| - Planning Phase | |
| - Project planning | |
| - Work Breakdown Structures (WBS) | |
| - Estimation and Budgeting | |
| - Scheduling | |
| - Project network diagram fundamentals | |
| - PERT techniques, Gantt charts | |
| - Critical chain scheduling | |
| - Risk and Change Management | |
| - Risk management & Change control, MS project | |
| - Development Management | |
| - Control Status reporting, Project metrics | |
| - Communications Techniques | |
| - MS Project 2000; Resource levelling | |
| - Earned value analysis | |
| - Process Improvement | |
| - System Test Process | |
| - Test specifications | |
| - Black box and white box testing | |
| - Test scripts, Test tools | |
| - Unit and integration testing | |
| - MS Project 2000: Reporting | |
| - Final Phases & Other Issues | |
| - Project Recovery, Documentation | |
| - Cutover/Migration | |
| - Post Project Reviews | |
| - MS Project 2000: Advanced features | |
| - Project Success | |
| - Management support & Expectations | |
| - Success metrics | |
Module 3 : Corporate Outsourcing Management
Credit Units : 2
Contact Hours : 30 hours
| - Overview of Outsourcing | ||
| - Development of the Business Case | ||
| - Scope definition & Service Level expectations | ||
| - Cost analysis & marketing research | ||
| - Contract Arrangement | ||
| - The Buyer's Process | ||
| a) Prepare Request for Proposal | ||
| b) Factors to consider (Quality, price, Flexibility, culture, size) | ||
| - The Seller's Process | ||
| a) Identify client needs | ||
| b) Competition, Strategy for a winning Proposal | ||
| - Contract Negotiation and Award | ||
| - Vendor Management | ||
| - Steering Committee with dedicated manager to control outsourced vendors | ||
| - Team Building, Methodologies & Tools | ||
| - Quality compliance, legal obligations & Management structure | ||
| - Review and control mechanism | ||
| - Service Level Agreement (SLA) | ||
| - Ongoing Relationship Management | ||
| - Managing Expectations | ||
| - Penalties and Rewards System | ||
| - Dispute Resolution | ||
| - Close out | ||
| - Early Termination and Remedies | ||
| - Documentation & Contract closeout | ||
| - "Ownership" hand over | ||