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Advanced Diploma Programme in Management for Business Excellence

Course No. : 192-633400-01|Start Date : 25/06/2019

Admission Requirements

(1) have a degree and with at least 1 year of relevant working experience; or
(2) have a post-secondary certificate or diploma with 3 years of relevant working experience; or
(3) be at least 23 years old with 5 years of relevant working experience.


SCS Instructors

Language Used

Teaching activities will be conducted in Cantonese, supplemented by English. Learning materials will be mainly in English. All assessments will be in English.

Total Hours

200 hour(s)


TST Learning Centres

Start Date

25 June 2019


Tuesday and Thursday

* The School reserves the right to alter the time and place of class due to unforeseen circumstances.


7:00pm - 9:30pm

Application Fee

A non-refundable application fee of HK$150 by crossed cheque or bank draft made payable to “The Chinese University of Hong Kong”.

Tuition Fee

Total Tuition Fee: HK$28,960

(a) pay in FULL payment; or
(b) pay in 2 instalments:
- 1st instalment: HK$14,480 (paid with application for enrolment submission)
- 2nd instalment: HK$14,480 (paid in the 2nd month after the programme commencement)

(* The FULL programme has been included in the list of reimbursable courses for CEF purposes. For eligibility, application procedure and details, please contact the CEF office at 3142 2277 or visit their website (


Advanced Diploma / Professional Diploma

QF Level


QR Registration No.


QR Registration Validity Period

05/05/2008 - Ongoing

Course Enquiries

3943 91272770 8275[JavaScript encoded]

Enrolment Enquiries

2209 0290

Application Closed


This course has been included in the list of reimbursable courses for CEF purposes.

Institution :CUHK-SCS 
Institution Code :105
CEF No. :21F04479-3

For details and application procedures, please call CEF hotline at Tel:3142 2277 or visit the website at


Today's business and non-profit organisations need to capitalise on the tremendous progress that will be achieved via business excellence practices with integrated management systems, such as the Malcolm Baldrige National Quality Award (MBNQA). This Award has been emulated by many countries and has been internationally recognised as a model of business excellence.

This programme is designed to integrate this type of business excellence models with the latest management systems covering quality, environmental, safety and human resources. Meanwhile, the programme also introduces the famous business breakthrough improvement technique - the Six Sigma and Lean framework. Participants who complete the programme will be able to customise integrated management systems for their organisation which embedded with the business excellence practices. Participants also learn the most effective six sigma and lean methodologies that lead to world-class performance for their organisation.

Programme Objective

Participants who complete this programme will be able to:
- identify gaps between their own organization and the business excellence models and suggest improvement initiatives that lead to world-class organization;
- establish an integrated management system that meets the quality, environmental, health and safety requirements;
- apply effective six sigma techniques for breakthrough improvement; and
- pass the professional examinations on Six Sigma Green Belt and Lean Leader.

Participants are encouraged to read and learn the broad array of tools, techniques and the philosophies concerning the applications of the business excellence models, six sigma approach and performance management techniques to manufacturing and service industries.


Academy of Research and Management (ARM) is an affiliate of Hong Kong Quality Management Association (HKQMA), a non-profit-making professional body. It is engaged in extensive research and development in the areas of management and higher degree research materials, services and new learning tools to meet the continuous demand in Hong Kong and Mainland China.

Six Sigma Institute (SSI) is an independent institute of Hong Kong Quality Management Association (HKQMA). Its primary objective is to accredit Six Sigma professionals with recognised knowledge and skills in this application science. SSI aims to work closely with consultants, training institutions and other professional bodies in promoting the theory and application of Six Sigma methodologies through training, examinations and registration of six sigma professionals.

Target Participants

This practical training programme is designed for executives, directors, managers, quality and operations professionals and officers whose roles and responsibilities are developing, implementing and managing effective management systems for improved organizational performance in service or manufacturing sectors.

Programme Structure and Duration

This programme consists of 200 contact hours.

The first part (100 hours) of the programme will cover the principles of Business Excellence, Six Sigma/Lean techniques and Quality Management. The remaining part (100 hours) of the programme will cover the other essential functional and management systems that are leading to business excellence.

Participants will take around 18 months to complete the programme on a part-time basis. The programme will cover the following 8 modules:

- Principles and Models of Business Excellence (25 hours)
- Principles and Techniques of Quality Management (25 hours)
- Six Sigma Techniques (25 hours)
- Strategies and Performance Management (25 hours)
- Environmental, Quality, Occupational Health and Safety Management Systems (25 hours)
- Supply Chain Quality Management (25 hours)
- Service Quality and Management (25 hours)
- Organisational & Human Resource Quality (25 hours)

Assessment and Awards

Participants' performance is monitored and assessed on a continuous basis through a variety of assessment tools, such as assignments, classroom participation, projects and final examination.

To qualify for the award of the Advanced Diploma in Management for Business Excellence ( 2 awards issued by CUHK-SCS and Academy of Research and Management (ARM)) , a participant must:
(a) have passed the assessment of each module, and
(b) have an attendance of at least 70%.

Participants who complete and pass Module 3 - Six Sigma Techniques, and pass the related Green Belt Examination and have attendance of at least 70% can apply for professional registration title with Six Sigma Institute(SSI) as 'Registered Six Sigma Green Belt', denoted as RSSGB.

Participants who complete and pass Module 8 - Organizational & Human Resource Quality, and meet the examination requirements for Lean Leader and have attendance of at least 70% can apply for professional registration title with Six Sigma Institute (SSI) as 'Registered Lean Leader', denoted as RLL.

Mode of Instruction

This programme will be delivered mainly on face-to-face basis, supplemented with case studies and group discussions as deeded appropriate.


Exemption may be granted for a module at the discretion of CUSCS and SSI if the applicant has successfully completed a course of equivalent content at a recognized tertiary institution or through a professional examination. Exemption application is required to be made when submitting the Enrolment Form and must be accompanied by supporting documents (i.e. full syllabus and transcripts).

Advanced Diploma Programme in Management for Business Excellence - maximum of 2 exemptions may be given.

Application Procedures

A completed enrolment form must be accompanied by the following:
1. photocopies of academic qualifications and working experience, and
2. Application fee of HK$150 (non-refundable & non-transferable, no matter the applicant is accepted or not) and the tuition fee, in full payment ($28,960) or in the amount of 1st instalment ($9,800) (please refer to 'Part B- Methods of Payment' listed in the Enrollment Form)

Application may NOT be processed if information/documents provided are incomplete.

The application should be sent:


School of Continuing and Professional Studies
The Chinese University of Hong Kong,
Tsui Lam Estate, Tseung Kwan O
Business Team
(Advanced Diploma Programme in Management for Business Excellence)


1. Tsimshatsui Learning Centre
13/F., Oriental Centre,
67 Chatham Road South,
Tsimshatsui, Kowloon.

2. Tsimshatsui East Ocean Learning Centre
East Ocean Centre,
98 Granville Road,
Tsim Sha Tsui, Kowloon

3. Central Learning Centre
Unit A, 1/F.,
Bank of America Tower
12 Harcourt Road, Central,
Hong Kong.

4. Tsui Lam Estate, Tseung Kwan O

Admission will be on a first-come-first-served basis. All applicants will be notified in writing of their application results within one week after the application deadline. For unsuccessful applications or programme cancellation, tuition fees will be returned within 6 weeks after the application deadline.