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Course Outlines for
Bachelor of Business (Computer Systems Management)
Business Subjects
| BAO1101 |
Accounting for Decision Making |
| Prerequisite(s): |
Nil. |
| Content: |
The objectives of the unit of study are to provide a basis for further accounting studies, yet meet the needs of students from other areas of business studies; to introduce students to basic accounting concepts and selected accounting practices; and to introduce students to the role of, and the processes involved in, planning and decision making within the business environment. Topics include: introduction to the roles of accounting; management planning and decision making; accounting concepts; cash and accrual accounting; preparation of financial statements; forms of business ownership, and effect on financial statements; an introduction to budgeting; using budgets for control and performance reports; analysis and interpretation; evaluation of performance; the operating cycle; short term decision making and cost behaviour. |
| BEO1105 |
Economic Principles |
| Prerequisite(s): |
Nil. |
| Content: |
This unit of study introduces students to the fundamental principles of economics applicable to world economies and familiarises students with both the micro and macroeconomic environments within which these economies operate. This unit also aims to introduce students to the elementary economic analytical tools most often used by economists and business analysts in business decision making and economic policy development. In this unit of study students will be provided with an introduction to the nature, method and objectives of economics and to the discipline's evolution in the historical context. It will then examine the demand for economic resources, the market economy, demand and supply theory, and production and costs with special emphasis on the applications of economic theories in business problem solving and decision making. The unit will also examine broader economic issues to gain an appreciation of the macroeconomic environment affecting all businesses in the economy. Students will be introduced to the measurement of macroeconomic performance with reference to national accounts and economic growth. Students will further consider the domestic banking system, international monetary system, free trade and protection and economic variables such as inflation and exchange rates. Students will also gain an appreciation of the workings and limitations of macroeconomic policies in ensuring sustainable domestic economic growth in the challenging climate of globalisation. This unit will enable students to develop and refine their skills to undertake other units of study with advanced standing. |
| BMO3352 |
International Management |
| Prerequisite(s): |
BMO1102 Management and Organisation Behaviour. |
| Content: |
The aim of this unit of study is to develop an understanding of the critical factors impacting upon the management of resources in the international business environment. Topics to be covered include: understanding the international business environment: national trade and labour policies; legal and political factors in international management; role of culture in international management; social responsibility and ethical behaviour in the international context. Managing resources in the international context: international strategic management; international strategic alliances and joint ventures; organisation design for international business. Managing human resources in the international context: managing people in the international context; the repatriation process; multinational performance management; developing international staff and managing diversity; international compensation policies; employment relations and multinationals. |
| BCO2501 |
Electronic Commerce Business Interfaces |
| Prerequisite(s): |
BCO1102 Information Systems for Business. |
| Content: |
The unit of study aims to prepare students to take an active role in the planning, preparation and maintenance of electronic commerce data transfer systems for use between businesses, organisations and other bodies. Topics include: business models underlying electronic commerce applications; organisational applications: overview of electronic commerce applications in the business and government; consumer-business, business-business and intra-organisational electronic commerce; electronic commerce interfaces in the supply chain; implementing EDI and other B2B approaches; electronic transaction models; methods to evaluate success through traffic analysis metrics and other techniques; analysis and design of EC systems; development tools and templates. |
| BHO1171 |
Introduction to Marketing |
| Prerequisite(s): |
Nil. |
| Content: |
This unit of study provides an introduction to the marketing function of the organisation. Identifying and meeting the needs of clients and customer groups is critical to achieving organisational goals. This unit of study provides an overview of the theories and principles of marketing required for effective business practice. The focus is on how organisations identify the needs of their target markets, understand the buying behaviour of their target markets, and develop a marketing mix to satisfy the needs and wants of these markets. While the course has a theoretical base, practical application of the concepts of marketing is an essential element. |
| BLO1105 |
Business Law |
| Prerequisite(s): |
Nil. |
| Content: |
This unit of study aims to provide students with an understanding and awareness of the basic principles of Contract Law, a familiarity with relevant case law and an introduction to the statutory provisions pertinent to the course. The instructional methodology is also aimed at providing students with a format from which they may develop an understanding of legal reasoning as it applies to the analysis of contractual relationships. Topics include: an introduction to the Australian legal system; definition of contract; offer and acceptance; termination of offer; consideration; intention to be legally bound; express terms; statutory and common law implied terms; certainty; mistake; misrepresentation; duress, undue influence and unconscionable conduct; legality of purpose; discharge of contract; remedies for breach of contract. |
| BEO1106 |
Business Statistics |
| Prerequisite(s): |
Nil. |
| Content: |
This unit of study enables students to acquire the skills and techniques required to analyse data in a business environment. Topics include: introduction to statistics; descriptive statistics; introduction to probability and probability distributions; normal probability distribution; sampling distributions and parameter estimation; hypotheses testing; simple linear regression and correlation; time-series analysis and forecasting; index numbers. Use will be made of a statistical computer package. |
Management Subjects
| BMO1102 |
Management and Organisational Behaviour |
| Prerequisite(s): |
Nil. |
| Content: |
The aims of this unit of study are to provide students with an understanding of organisational behaviour and management theory; to assess critically the underlying values of these theories; to assess critically the utility and application of the management practices informed by these theories in the Australian context; and to analyse critically the values of Australian managers concerning behaviour in organisations and to evaluate the effectiveness of these assumptions. This unit of study includes the following topics: overview of the development of organisation/management theory; analysis of scientific management, human relations theory; individual behaviour/perception, personality, learning, motivation; group behaviour: group dynamics, conflict resolution, leadership, concentrating on Australian case studies and incorporating a consideration of issues of gender, ethnicity and age; applications of management/organisation theory in Australia; communication processes, and quality of working life. |
| BCO2040 |
Managing the Computing Environment |
| Prerequisite(s): |
BCO1102 Information Systems for Business. |
| Content: |
This unit of study aims to provide students with the skills necessary to plan the purchase of new/replacement equipment, cater for change in computer hardware and software, determine organisational standards, plan strategic changes, monitor system performance, prioritise system developments, and allocate resources effectively. Topics include: models of information systems maturity; roles in the computing environment; information technology department structures, stakeholders in information technology, role of an IS manager, ITIL service delivery and support; financial management for IT services: strategies for selection, recommendation and purchasing of hardware and software; paying for information technology, strategic planning and budgeting; introduction of new technology: user resistance, strategies for change management; planning installation of computing equipment; configuration management, availability management, capacity management; supporting users: types of support; managing and running a help desk, incident and problem management; peer support; information technology steering committees; training issues: types of training, planning training programs for users and support staff; selection of staff; security issues and threats to the computing environment; managing user's access and privileges; auditing the computing systems; managing use and abuse of corporate computing facilities, such as email and internet use. |
| BMO3422 |
Strategic Managment |
| Prerequisite(s): |
BMO1102 Management and Organisation Behaviour. |
| Content: |
The aims of this unit of study are to study normative theories and models of organisation strategy, policy and decision making, to assess critically their value to an organisation and its shareholders; and to develop knowledge, personal skills and competencies in the application of the above approaches. This unit of study includes the following topics: the nature of strategic management; analyse the environment; planning direction; planning strategy; implementing strategy; global strategic management and future directions. |
| BCO3001 |
Managing IT Service Support |
| Prerequisite(s): |
BCO1102 Information Systems for Business. |
| Content: |
The following topics will be covered: Help Desk Concepts: CCM models and theory; Help Desk Operations; Help Desk Roles and Responsibilities; Help Desk Processes and Procedures; Help Desk Tools and Technologies; Performance Measures; IT Client Support and Management as a Profession; ITIL Service Support processes: service desk, incident, problem, change, release and configuration management. BS 12000 IT Service Management standard and ITIL. |
| BCO3040 |
Managing Systems Development |
| Prerequisite(s): |
BCO2041 Systems Analysis and Design. |
| Content: |
The unit of study aims to provide students with an understanding of project management issues associated with the development of IT systems. This includes Project identification and selection, Project Planning, Project Monitoring and Control, and Project Termination. Topics include: Strategic IT systems and the alignment with business goals, the identification of project phases and task, estimation techniques, resource allocation, tendering processes, project quality, risk assessment, version control, project change management and communication. On completion of this unit of study students should be able to: Recognise the problems associated with the management of IT projects; Describe the measures that can be undertaken to reduce the risks of an IT project failing; Use a range of computer-based project management tools; Develop estimations of project costs and assess the risk involved. |
| BCO2043 |
Managing Network Integration |
| Prerequisite(s): |
BCO1046 Computer Systems. |
| Content: |
This unit of study aims to build on a student's understanding of network architectures and their relationship to a business organisation's communication needs. At the end of the unit of study a student should be able to make decisions and recommend solutions for an organisations communication requirements. Topics include: the need for network communications for a business organisation from a strategic point of view; survey of currently available LAN products; survey of currently available WAN services; network Standards-ISDN, TCP/IP, SNA, OSI; integrating LANs with each other-standards and protocols; integrating LANs and WANs-standards and protocols; network design principles; network management principles; managing the implications on business practices of the Internet; future trends in networking. |
| BMO3421 |
Managing the Service Organisation |
| Prerequisite(s): |
BMO1102 Management and Organisation Behaviour. |
| Content: |
The service concept; customers and relationships; supply relationships; service processes; managing service people; service quality; information technology in services; performance measurement in services; service strategy and culture. |
Business Information Systems Subjects
| BCO1102 |
Information Systems for Business |
| Prerequisite(s): |
Nil. |
| Content: |
This unit of study aims to introduce students to the professional activities involved in developing and applying information systems and the nature and importance of the supporting information technology. The unit of study introduces students to the nature and types of information systems and their importance to business processes. The student is introduced to the hardware and software technology that lies at the heart of business information systems, and to the principles that need to be applied in the development and application of effective information systems in business. |
| BCO3445 |
Enterprise Information Systems |
| Prerequisite(s): |
BCO1103 Web Enabled Business Systems (or equivalent) |
| Content: |
The unit of study aims to provide students with an understanding of the nature of information systems management and planning and the purpose, methods and techniques of information requirements analysis and planning; an understanding of the importance of business processes and their relationship to information systems inside and outside the enterprise; an appreciation of the importance of business process integration and the emerging use of the WEB for internal and external information sharing via intra/inter organisational information systems; an appreciation of the development of ERP systems for internal process optimisation and EAI for the integration of internal and external information systems. |
| BCO1046 |
Computer Systems |
| Prerequisite(s): |
BCO1041 Introduction to Programming. |
| Content: |
This unit of study aims to give students an overview of computer systems architecture, the role and use of operating systems on different platforms, and networking topologies. Topics include: Standard PC organisation and architecture for business systems; Memory devices and memory management; File systems and file management; User interfaces: Hardware interrupts and diagnostic tools; Standard Network topologies incorporating LANS and WANS. Students will undertake various practical activities involving both operating and networking systems software installation. |
| BCO1048 |
Introduction to Business Systems Development |
| Prerequisite(s): |
BCO1102 Information Systems for Business. |
| Content: |
The unit of study aims to introduce the concept of computer based information systems; to introduce the student to a range of techniques used in the development of business systems; and to provide practical skills in the development of computer based information systems. Topics include: systems theory, SDLC, development methodologies; analysis and design techniques, types of computer-based information systems, documentation techniques, CBIS architectures, introductory project management techniques. |
| BCO3443 |
The Information Professional |
| Prerequisite(s): |
BCO1102 Information Systems for Business OR BCO2040 Managing the Computing Environment. |
| Content: |
This unit of study examines the diverse role of the Information Professional, focusing on the skills and knowledge required for responsible and effective collecting, managing and communicating of information in supervisory, support and/or management positions. This unit of study addresses the technical, communications and interpersonal skills required by all information professionals to work effectively and ethically in contemporary business environments. Portfolio development and Core Graduate Attributes analyses. |
| BCO2149 |
Managing Network Integration |
| Prerequisite(s): |
BCO1046 Computer Systems. |
| Content: |
This unit of study aims to build on a student's understanding of network architectures and their relationship to a business organisation's communication needs. At the end of the unit of study a student should be able to make decisions and recommend solutions for an organisations communication requirements. Topics include: the need for network communications for a business organisation from a strategic point of view; survey of currently available LAN products; survey of currently available WAN services; network Standards-ISDN, TCP/IP, SNA, OSI; integrating LANs with each other-standards and protocols; integrating LANs and WANs-standards and protocols; network design principles; network management principles; managing the implications on business practices of the Internet; future trends in networking. |
| BCO2041 |
Systems Analysis and Design |
| Prerequisite(s): |
BCO1048 Introduction to Business Systems Development. |
| Content: |
This unit of study will aim to provide students with methods to formalise all aspects of systems analysis and design processes. It will develop student's abilities to apply tools and techniques that are currently used in systems development, building upon the skills and concepts learned in Introduction to Business Systems Development. Students will learn to identify the full range of client needs including such needs as quality, useability, cost and time constraints. Topics include: Systems Design, Application Architecture And Modelling, Database Design, Output Design, Input Design, User Interface Design, Prototyping, Systems Construction And Implementation, Systems Operation And Support as well as Introductory Object-Oriented Analysis, Design And Modelling techniques. |
Professional Development Units
| BFP1100 |
Professional Development 1 - Critical Thinking and Problem Solving |
| Prerequisite(s): |
Nil |
| Content: |
This unit is the first of three units that focus on the professional development of students by covering three broad areas of business knowledge, personal attributes and professional skills. In this first unit of study (Professional Development 1) students will be provided with an introduction to the underpinning concepts of business and the related environment. It will examine both the internal and external elements of a business to understand the context within which it operates. The emerging political, social, economic, technological and ethical issues impacting on business will be identified and investigated. Students will explore the personal and professional attributes necessary to engage with the business environment. In this context students will develop and refine skills that will support activities in other units of study. |
| BFP2100 |
Professional Development 2 - Analysis and Strategy |
| Prerequisite(s): |
BFP1100 Professional Development 1 - Critical Thinking and Problem Solving |
| Content: |
This unit is the second of three units that focus on the professional development of students by covering three broad areas of business knowledge, personal attributes and professional skills. The primary focus of this unit of study is to enable students to trial and refine the knowledge and skills gained in the first Professional Development unit of study (BFP1100 Professional Development 1) and other discipline-based units. Students will assess and judge business information in conditions of uncertainty, to help inform effective business decision making. Students will critically evaluate their own technical and general skills enabling them to identify strategies they need to develop for career planning and ongoing life-long learning. |
| BFP3001 |
Professional Development 3 |
| Prerequisite(s): |
BFP2100 Professional Development 2 - Analysis and Strategy |
| Content: |
This unit is the third and the last of the units in the professional development stream covering three broad areas of business knowledge, personal attributes and professional skills. In this capstone unit of study, students will demonstrate their understanding of the business environment and the knowledge and skills required for professional practice, via the implementation of a business project to demonstrate professional practice and leadership. Projects my be located in the workplace, the community or on-site and my be supported by Alumni and Business Mentors as Project Managers. Students will critically evaluate their personal and professional skills and how these can be used to support business and personal decision making. In a workplace setting students will be able to examine issues of problem identification, planning and problem solving strategies. Students will be able to reflect on the transition from academic to workplace environments and assess their current and future career plans. |
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